Month: April 2023
STORIES FROM THE FLEA MARKET: Angry Sellers Don’t Sell!
STORIES FROM THE FLEA MARKET: Angry Sellers Don’t Sell!!
For years, I’ve belonged to an online Facebook group for artists/craftspeople who do fairs. I won’t give the name, but it’s all about the mean/stupid/careless things vendors hear their (potential) customers say at those shows. And the sellers often share the scathing retorts they give back to those visitors.
The good part is, when our own customers say things about our work that can be triggering, it can help to know that EVERY creative gets sh** like this from time to time. Not just me. Not just you.
But ultimately, it’s not a group I check in with very often. It’s so toxic to hear the responses the vendors give, often derogatory, always full of anger, at best a joke at their (potential customer’s) expense. It always…always…brings me down.
A few days ago, I had the opposite experience. Or rather, I was (indirectly) on the receiving end of that.
I went to a large local flea market, one that may shut down permanently in a few weeks. I almost always find something that begs to go home with me. But this time, nothing really spoke to me. (This is so rare!)
Like most flea markets, most of the vendors were selling cheap imports, or kids’ toys, used clothing, the dregs of abandoned storage units they’d bought the contents of, etc. I did see some very cool rocks, and some beautiful crusty old bottles. But our studio buildings are having a garage sale in a few weeks, and I already have more of those than I’ll ever use. (BECAUSE I’VE BEEN PAWING THROUGH MY OWN STORAGE ROOM and I’m well-aware of how much stuff I already have…!!) (Plus I’d just gone to a bead-and-jewelry show the day before, and I had all the pretty beads I can handle this year. Um….week.)
Then I saw a display that caught my eye. Hey! Maybe….?? I moved closer to get a better look.
But as I neared this vendor’s spot, they went on a loud and angry rant with their vendor neighbor about the “terrible” market visitors.
“They aren’t even SHOPPING, they’re just LOOKING!” (Aka “Looky-Lou’s”) “They don’t appreciate anything we have!” “They’re just looking for a real DIAMOND for $5!!” And more derisive, insulting rants and raves.
So what did I do?
I gave them a wide berarth, turned around and left. Moved on to another aisle.
First, I don’t want to engage with someone like that.
Second, even if I did, I would not buy anything. Even if it were something I liked, every time I looked at it, at home or in my studio, I would be reminded of their seething rage. And I do NOT want that energy in my home or my creative space.
Yeah, I get it. It’s hard when it feels like the world doesn’t appreciate the work of our heart. (Or the storage facility auction we bought that sh** at.)
I also have no interest in increasing the unnecessary anger in the world.
Even if our customers ARE actually rude/clueless/not your customer, there are better ways to manage that: HATERS GONNA HATE: You’re Not My Customer!
Here’s an older article I just found while looking for the right “tags” for this post that might help us all see how to actually work with visitors. And how to encourage them to become customers. MAKE ME BUY IT
And after I got home from the flea market, I did actually buy more beads online. (Please don’t tell my husband!)
Life lessons for today? Make what you love.
Do your best to put it in the path of others who will love it, too.
Don’t let difficult customers bring you down–just move them (gently) on.
And don’t become that angry vendor for your potential new audience.
Be a force for good, and kindness, in the world.