HOW TO OPEN STUDIO #24: The Value of Volunteering

Volunteer work for open studio tours is always a thing.

Back in New Hampshire, another artist and I founded Keene’s first open studio tour. (It didn’t last long, unfortunately, and ended only a year or two after we left for California.)

We kept it simple, we kept it affordable, and only a handful of us did all the heavy lifting.

It was a huge success, and I learned a lot in the process.

We called it KAT (Keene Art Tour) and set up a website. My colleague created a map, another artist designed the signs, someone created a flyer with that map and the artist listings, I handled publicity, and a couple other artists contributed work, too. (I accidentally deleted ALL my emails from the last two decades soon after I moved here, and I can’t remember or look up all the deets. OY vey!)

At our wrap-up meeting, a few people had complaints about what could be better. We asked them if they’d like to take over those areas, and they said yes. And unsurprisingly, they reneged on the following year. (No worries, our small crew still managed! The fewer people involved, the less drama.)

Here in Sonoma County, our tour is much, much larger (in number of artists and area), and more expensive. The cost is mostly due to the beautiful catalogs published, tens of thousands, which are not only delivered to galleries and other businesses that promote us, but also mailed to individuals who sign up for them. Although this makes the tours pricier, these catalogs/collector’s guides also hang around for a year, or even more. So for the price of a quarter-page ad in a newspaper (for a day) or magazine (for a month), we get a year-round ad that people hang on to. (I’m gonna brag a little here and show the cover I appeared on in 2021!)

That’s me in the corner! My big Bear Clan Shaman Necklace…

 

 

Both tours I’m in (Art at the Source and Art Trails Sonoma County) require either 10 hours of volunteer time or $200 payment to opt out.

Both tours have similar committees we can choose to volunteer for: Publicity, mentoring, catalog proofing, catalog distribution, art intake/pick-up (for exhibits), hospitality (for in-person meetings with food and refreshments), signs, envoys for local farmers’ markets, etc.

I’ve served on several different committees in both organizations, and chaired/co-chaired the mentoring committee for one.

I’ve become a steering committee-at-large member lately, because I love to jump in and help when it’s something I have expertise in. But instead of encouraging you to volunteer just because it’s the right thing to do, let me give you a peek behind the curtain.

Behind each committee volunteering are some pretty cool gifts!

Hospitality: This committee is where a lot of new members end up, because you don’t need much expertise here. I chose this committee for years, because it was easy, didn’t involve much travel (just to the center and back), and needed none of my expertise.  The hidden gift in this one? You get to take home the leftover food! A lot of people leave behind their appetizers, desserts, COOKIES, etc. And after the kick-off meetings and the event wrap-up meetings, we would divvie up the leftovers and take them home to very happy family members (and us!)

Catalog distribution: Yes, you get some destinations that are loooong and far away. But that chair recently shared that those drives often go through beautiful country here in California, hours of redwood forests, rivers, and ocean views. Think of it as work with benefits! (Thank you for the insight, Katie Kruzic!)

Publicity: I was interviewed for our Keene NH tour, and because I love talking about such things, it was exciting–and an honor!–to be featured on a live radio show!

Farmers’ Markets: Members attend farmers’ markets to hand out catalogs and talk about the tours.) A new member not only enjoyed talking with people about our tour, they also got to promote themselves. They brought samples of their work and bookmarked their listing in the catalogs they handed out. (Thank you, Madeline Behrans-Brigham!)

Mentoring: I love to write. And I love visiting people’s studios and working with new artists on how to set up their work, how to welcome visitors, how to look for problem areas in our space that people unconsciously avoid, etc. It’s one-on-one work, most people are very grateful for the insights and suggestions, and now my blog series, How to Open Studio, is a resource available to all artists on both tours. (And my subscriber numbers took a leap, too. YAY!!)

Catalog distribution: Most of our catalogs get distributed to art galleries even as far away as the East Bay/San Francisco area. A new member on that team was unsure about driving so far in such urban areas, and I offered to travel with them. That’s when I learned that we get to not just visit those galleries, the gallery owners/managers are kinda interested in OUR work. New opportunities for gallery representation we otherwise might never know about!

Exhibition: (This chair, who hangs the artwork for the Center’s preview exhibits, is also the person above. They sit on both steering committees and chairs the Board of Directors for Sebastopol Center for the Arts, the non-profit that hosts both tours.  (Thank you thank you thank you, Sally Baker!) First, we get to see ALL the artwork ahead of time. Second, Sally takes input/suggestions from the entire team. Third, she not only creates the perfect display of over well over a hundred artists, she makes the entire committee feel heard, and respected. I love watching such a wonderful, engaging, wise human at work. Am I surprised she taught art for over 30 years? I would have loved being her student!

Ad sales: One artist has handled the ad sales so vital to our program. They are also somewhat introverted. This task well for them, because businesses hate being contacted by phone.  She researches the business owners, communicates with them by email, and mails them media kits. This volunteer work suits her, and she’s been amazingly successful at getting the ads that fund our projects. Because they avoid the in-person stuff, I’ll wait til I have their permission to add their name. Update: She’s says it’s okay! So…Thank you, Jane Garibaldi!

Member-at-large: I’ve become one on one tour, and I love it! I simply volunteer whenever a committee leader needs something extra. One year, I accompanied one of the founders of one tour to deliver work to a satellite gallery. (These are galleries who partner with us to host preview exhibits in other cities.) I not only got the back story of how and why one event was created, I also got beautiful words of wisdom that I share with others. The most important: “I’ve been doing these shows for over 30 years. Some years I’m swamped with visitors and sales, and some years it’s totally dead. No rhyme or reason. It is what it is, there’s no ‘fixing it”.  And it doesn’t matter, I just keep doing the work and showing up.” (More thanks, Sally Baker!)(Very mature, and very helpful for newbies, who often quit if their first year isn’t successful.) Another year I had the perfect solution for restoring/repairing road signs for our event, and jumped in to help the sign committee.

I hope to hear from to hear from other people about the advantages of their committee service, but here’s the biggest one I can think of that affects them all:

We get to meet other artists!

The downside to open studio tours is, we artists don’t often get a chance to visit other artists, especially their studios. The committees I’ve served on, from hospitality to at-large, all result in me getting to know other artists first-hand. Friendships have formed. Insights and wisdom are shared. (Er…I also learn whom to avoid in the future….)

Now…if you’ve served on, or chaired, similar committees, please feel free to share what you learned, gained, enjoyed about your experience! I’d love to hear about it. And heck, maybe I’ll join that committee next year!

Art at the Source Open Studio Tour starts this weekend!

OPEN STUDIO THIS WEEKEND!

This new collection sold within a week at the Bodega Art Gallery!

This new collection sold within a week at the Bodega Art Gallery!

YES, again I’m a little late….oops.

This weekend and next, Saturday and Sunday, June 3 & 4 and June 10 & 11, my studio will be open from 10 to 5. I have several new works in my latest “Migration” series: Fish, bears, and horses!

I make all my little animal artifacts, and these are mounted of pieces of driftwood from the California coast, sanded, waxed, and buffed. Each one is one-of-a-kind!

It’s a series I’ve dreamed of for years. And once again, I’ve learned that “thinking it out” doesn’t work, but trial-and-error does. Yay!

This year I am the only artist in our complex at 33Arts, Bldg. 33, at 3840 Finley AVE (NOT the Finley Community Center), formerly known as “the Barracks”.

Directions: Turn SOUTH at the intersection of Fulton RD/Wright RD on Hwy. 12 west of Santa Rosa. Turn EAST onto Finley AVE, go past Sam Jones Hall, and turn SOUTH into the gate(s) at 3840 Finley AVE. (The west gate may/may not be open, but the east gate is ALWAYS open. ) There will be signs. Not omens, GOOD signs!

More pics below! And more to come…..

And now for the ifs….

If you know someone who might enjoy this, pass it on!

If you’d like to share it, please be sure to share my name and appropriate links. Thank you!!!!

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Luann portrait

Luann Udell, artist/writer

“Ancient stories retold in modern artifacts:
Jewelry, sculpture, shrines, & fiber works inspired by ancient art.”

Visit my studio! (ALWAYS open by appointment!)

Studio: 33Arts 3840 Finley AVE (Bdg 33) Santa Rosa (NOT my snail mail address)

(text only, or leave a message) 603-352-2270

(mail address: 621 Brown ST Santa Rosa CA 95404)

LuannUdell@gmail.com

LuannUdell.com

Luann’s blog

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Professional advice: My past columns at Fine Art Views

FISH!

FISH!

Running horses

Running horses

I’M STILL HERE! AND READY FOR ART TRAILS!

 

 

My goal this year: More big necklaces, and more small shrines!

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The first weekend of our Sonoma County Art Trails open studios event is coming up fast! As in….this weekend!

My studio will be open Saturday and Sunday, from 10-5, September 24 & 25, and October 1 & 2.

You can check our website to see work by 125 Sonoma County artists.

And you can see MY listing there, too! I’m #63 on the tour. #61 is Cynthia Jackson-Hein, painter of quietly-aging landscapes, in the building across the parking lot (Studio Santa Rosa, bldg. 32), and #62 is Serena Hazard, abstract artist extraordinaire, on the 2nd floor of my building, 33Arts, bldg. 33 at 3840 Finley Avenue. (NOT the community center, we’re in the buildings formerly known as “the Barracks”, the housing units left over from a former Naval air base.)

Yep, I’ve been out of the picture for awhile. Several severe health issues took me down and made my life miserable. (Not fatal! Just painful and exhausting as all heck.) Now I’m on the other side, grateful for everything and everybody who helped me get through.

So my studio is even messier than usual, but don’t worry, I kinda like it that way! Some artists like to make their creative space look like an art gallery, or museum. Me? Not so much.

I work in a mess, I create in a mess, and I’m never sure exactly where I’m going with each new work of art. Sometimes all the options are overwhelming, but eventually, I get to where I want to be.

It’s my process, and that’s never gonna change. What I love about it? You get to see EVERYTHING involved with making my artwork: The equipment, the materials, even my process. (I have a couple works-in-progress.)

There’s no single way to be an artist, a creative in the world, and I’m living proof! 

So come on by, say hello, explore, open drawers, pick things up, try things on,ask your questions, and have a good time! 

Hope to see you there!

And now for the ifs….

If you know someone who might enjoy this, pass it on!

If you’d like to share it, please be sure to share my name and appropriate links. Thank you!!!!

If someone sent you this newsletter and you found it helpful, sign up for more at my website (at the top of the home page): LuannUdell.com

Luann portrait

Luann Udell, artist/writer

“Ancient stories retold in modern artifacts:
Jewelry, sculpture, fiber works inspired by ancient art.”

Visit: Studio: 33Arts 3840 Finley AVE (Bdg 33) Santa Rosa

(text only, or leave a message) 603-352-2270

LuannUdell@gmail.com

LuannUdell.com

Luann on Facebook Luann on Instagram

By appointment on StudioDoorz.com

Professional advice: My past columns at Fine Art Views

HOW TO OPEN STUDIO #14: The Need for New. (NOT)

I’ve already made display changes, the result of a major project that took up a lotta space in my studio last year! And that’s a good thing.

 

Short story: Rearrange your work and your studio from time to time.

I told you I wasn’t done with this series!

In a Zoom meeting recently, another artist said they were freaking out a little about not having a lot of new work to exhibit for an upcoming open studio event.

I told them not to worry, and shared my favorite story about that:

I was (still am!) a juried and tenured member of a well-known, highly-respected art organization back in New Hampshire, the League of New Hampshire Craftsmen. For years, I participated in their annual fair, a ten-day show at a ski resort.

Landscapes change all the time in this area, and I never knew which tent, large or small, near the entrance or far away, or what place on the mountain, I would be assigned to. We had the option to request our favorite spot, but different factors prevailed, so we never knew for sure where we’d end up.

So every year, I was in a different tent, with a different terrain, and different neighbors. The hard part was, I never knew if my booth would be on a slant (ski resort!), in the front or back of a tent, etc. That was the downside.

The upside was, I learned over time what worked best for me and my multi-media work. And hidden gift: I often had to improvise how to set up and arrange my art display. (With jewelry, wall hangings, shrines and sculpture, I had to use walls, pedestals, and display cases.)

Why was this a hidden gift? My display never looked the same way, year to year. So every time someone entered my booth, it was “new” to them.

The proof this works?

I juried into the League with my fiber collage/free-style quilting work in the spring of 1997, I think. I brought one of my handmade artifacts, a horse, with me so they could examine my “buttons” and embellishments more closely.

The jury process took about 10 minutes (woot!) as I waited outside the jury room, and when I was asked back inside, not only had I been accepted, they encouraged me to come back to the next jury session in the fall. Because they all agreed that I should make jewelry with that horse. (I did, and I got in with jewelry, too.) (Thank you, jury team!)

About ten years in, one of my repeat customers/visitors came into my booth and exclaimed, “Wow! You’re making fiber work now! Fabulous!”

Er….as I said, I’d been exhibiting my fiber work for almost a decade! But my jewelry had caught their eye at first, and when they came into my booth, year after year, that is what they paid attention to.

Until that year, for that customer, when something was different–and the fiber work caught their eye.

It could have been a more colorful piece. Or the way the lighting was set up. Or it was hanging above something else that caught their attention. Or…who knows??

The point is, we think we see “everything” when we walk into a space, a booth, a store, etc. But we don’t. We see what catches our eye, and may follow a “narrow” visual path from one item to the next.

In fact, when a customer tells me they’re ready to buy something, but can’t make up their mind which something to buy, I ask them what was the first thing they saw, or touched, in my booth. They point to a piece. I tell them they should consider that piece. They protest that it was a random piece they “just happpened to see”.

I tell them this: Every single person who was intrigued enough to come into my booth, was attracted by something different. 

No two people were drawn in by the same item. 

Which means something signaled to the brain, “Whoa, let’s take a closer look at that!”

Yes, I have a major piece of work at the back of my booth, and at my booth entrance. Standard booth/show set-up procedure. But even so, what pulled people in, and what kept them engaged, was something that appealed to them.

So if you’re worried that you don’t have enough new work in your studio, consider this simple solution: Rearrange your work. If you’ve arranged your work by medium, try to arrange them by color, or theme, or style. Shift groupings around. Bring out older work. (Many customers love our older work! I have a story about that, too.) (Of course.)

It can be harder in our studio/workspace, because it has to actually work as our workspace. But consider small changes that can be easily restored after the open studio event. (I’m thinking I need to do this myself, so thank you, Katie Kruzic for sharing your worries this week!)

You may be surprised who may be excited about a “new piece” you’ve had on display for years.

 

 

HOW TO OPEN STUDIO #12: How to Get People OUT of Your Booth

Yes, you read that right. Usually we’re trying to get people into our booth or open studio, so we can sell them our work. But sometimes it’s just as important to get them out of there, too.

There are many kinds of visitors who will come to our open studios. the person who has no intention of buying anything, but is distracting you from other customers.

And okay, I’ll admit it–the title is provocative. You don’t necessarily need to, nor should you, boot every non-customer out of your studio! Not every transaction is about money, and not every comment is meant as a slam, not by a long shot. Revisit “the stupid question”, for example.

But no one needs “bad transactions”, either. There are indeed times when someone is being a jerk, a downer, a whiner or simply an energy-vampire. (I wrote this before the TV series, “What We Do In The Shadows”!) If they aren’t driving other customers out of your studio, they are practically driving you out of your studio.

You must contain and deal with that negative energy. Not only your sales, but your peace of mind may depend on it.

To save myself some time this morning, I’ll just point you to a wealth of information on this topic that I’ve written about for years: How to get people OUT of your booth

Short story: Not everyone is your customer.

That’s okay, of course. Most open studios and other events are as much about creating connections as they are about sales. Our open studio events are the most powerful, as we are on our home turf, in our sacred creative space. They get to see who we are, and hopefully learn what our artwork is all about.

And for the same reasons, this is why we can’t let people s*** in our space, either.

But there will be people who may go beyond all boundaries, from slightly-aggressive to downright boring as all get-out. The people who know, deep down, that we are a captive audience.

I get as annoyed as anyone when this happens. And yet, when I take a moment or two (or a thousand), I can get back to my happy place. Maybe they are lonely. Or lost (figuratively.) Or desperate for attention. Or need to one-up me because they are envious. Maybe they are wistful, wishing they could have a studio, a creative outlet, work that they put aside, a decision they regret but can’t fix.

These fears, feelings of superiority (or inadequacy), anger, sadness, can manifest in so many ways, from the Design Diva who will micromanage their custom order to within an inch of (your) life, to realizing your good “friend” isn’t really your friend at all.

Here’s one big tips to help you get through:

Use your words. In almost every situation, from visitors who demand a lot of your time at the expense of other visitors, to well-meaning friends who want to catch up, these three words can be a lifesaver: “After the show…” 

“Yes, after the show I’ll be able to offer classes, so add your email address to my sign-up form so I can let you know.”

“I’d love to grab coffee and catch up with you after the show, when I’m not so busy!”

“Yes, I’m happy to share the info of where to learn more about polymer clay, email me after the show.”

You are setting boundaries while still remaining available emotionally for people you care about (and those you don’t), people you want to be available for (or not), when you can be available.

Why does this work? Reasons here: Why Distraction Works

All of these suggestions and strategies echo words of wisdom my best-ever boss made oh, about 45 years ago:

“If you don’t want someone to get your goat, don’t leave your goat out.”

And yet also understand that we can all be annoying sometimes, and not everyone is trying to be annoying. (Er…I’m beginning to wonder if I’m more annoying than I realize…)

Last, a very dirty trick, but it can work:

If someone is being a total poo, and nothing I’ve tried has moved them on, I will encourage them to check out another artist’s studio. And it’s often an artist I don’t like. (Okay, I’ve done this maybe three times in my entire art career of 20 years. But I have to admit, it was very satisfying.) (I mean, I also send wonderful visitors to another artist who I DO like, too, if I think they’ll enjoy that artist’s work.) For all you difficult artists, be warned! (JUST KIDDING!) (Not.)

I know I’ve linked to a slew of articles here today. But trust me, I can guarantee you have–or will–meet at least one of these people at any art event you host or attend. Knowing how to deal with it is  powerful protective armor.

And the better you manage it, the better your studio experience will be for everyone involved.

If you’d like most of those articles in one place, you can buy my ebook on Amazon. (Maybe I should do a book on open studios?)

I would love it if you asked questions or shared your own tips and suggestions along the way!

If you found this helpful, let me know! And if you know someone else who might find it useful, pass the link to this article to them. The best gift you can give a writer is to help them grow their audience.

 

 

HOW TO OPEN STUDIO #11: Demonstrating = Maker vs. Seller

The ‘mudding’ part of my scrimshaw technique that helps my artifacts look like real bone and ivory.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

When demonstrating your process, share what you want, not what you think you “have to”…

Short story: Demonstrating your process at an open studio can be a powerful incentive for visitors to come. But there’s a delicate balance between “maker” and “seller”, and that can create a disconnect with our audience. Backstory:

I’m a double-juried (in two media) craftsman member of the League of New Hampshire Craftsmen, a well-established, well-respected organization that supports and markets the work of members in many ways: galleries, events, exhibitions, and its prestigious Annual Craftsmen’s Fair held in August every year. (I achieved tenure, so even though I now live a few thousand miles away, I still retain my membership.) I eventually volunteered to become a member of the Fair Committee, because I was so curious about what went on “behind the curtain” to produce these incredible 9-day long event.

One feature of our annual outdoor fair was demo booths. For a reduced rate, a juried craftsman got a super-sized booth (about 20’x30’, if I remember correctly) to not only display their wares, but to do demonstrations of their craft for the public. When I started, there were three such booths at each year’s fair.

And every year we had to beg people to sign up for them.

The reason was, sales at these booths were horrible. Even with the savings and prominent placement on the grounds, people knew they would struggle to make any money that year. It just wasn’t worth it to them.

I can’t remember why I decided it might be something to try, but boy, did I do my research. I checked in with past demonstrators, and asked if it were worthwhile. Almost everyone said, “Not that year, but my sales afterwards steadily climbed!” So, okay, consider it a loss-leader in the short-term, and investment in a bigger audience down the road. I could handle that.

But my superpower is gathering as much information as I can from every conceivable source. And so I also checked in with Bruce Baker, a jewelry-maker and gallery/gift shop owner who traveled across the country for years giving workshops on all things craft/art business related: Display, sales techniques, pricing, etc. (Bruce has retired this part of his biz and returned to jewelry-making full-time, but his CDs live on.) He lived relatively close, so I was able to attend many of his workshops, and even served with him on panel discussions and with traveling craft biz-building workshops for a year.

I called Bruce, and he graciously gave me the insights and advice I was looking for.

My first question was, why do sales tank at demos? He replied that demos tend to be “edu-tainment”: Free, educational and entertaining. And when it’s over, there goes the crowd, on to the next fun thing (music, raffles, food, etc.) So demo booths are unconsciously filed away under “fun to watch” and not “fun to shop”.

Add to that another unconscious element: When the “edu-tainer” artist sees people actively shopping, of course they stand up and move over to assist them. And the “magic” of demonstrating turns into, “Uh-oh, here comes the car salesman pitch!” and people scurry away. “There’s a disconnect,” he explained. “And once that ball is dropped, it’s hard to get back.” Hence, maybe crowds, but no sales.

He shared insights and gave suggestions. Like setting up my demo booth on the outer border of the big tent, so people didn’t have to “commit” to coming inside. “Don’t put it in the back of the booth, because then people have to make a conscious decision to enter a big, dark tent. Put it right there on the fairway!” I did, and it worked.

Second, he said I should NOT do sales. What??

“Not “no sales”. I mean you yourself should not do sales. Hire people to do that,” he said. “Keep that divide between the creative maker and the “car salesman”.” So I hired/bribed/cajoled a team of friends to help. (I lent them all CDs of Bruce’s selling techniques.)

But instead of telling them what I say about my work, I encouraged them to share what they love about my work. I felt it would come across as heart-felt and more authentic, and I was right about that, too!

And because they weren’t working from a ‘script’, and they apparently had no ‘game’ with my sales, their comments and enthusiasm were seen as an authentic validation of my work.

The proof of Bruce’s insights? At one point in the week, all my volunteers were at lunch at the same time. (Slow day.) Some people came in, I demo’ed, they watched. And when they started shopping, I walked over to them – and they nearly ran out of the booth! Lesson learned. (No, I’m not that scary in person. The actual dynamic had changed, just as Bruce had described.)

I made my highest sales ever that year, and the next (as I got to choose to demo again, if I wanted to, and I did.) In fact, from that year on, there was actual competition for those sales demo booths, and their number increased to five!

Because every other artisan saw what was happening, and wanted in on that, too.

But one of the biggest hurdles yet remained. And it took a friend’s insight to solve that problem:

How much do I share without destroying the mystery of my finished work?

This has been a “hurt place” for decades for me. My work has been copied for decades. (Although badly, I’m happy to say, though I’m ashamed to admit that.) Showing exactly what I do, and how I do it, felt too risky. The last thing I wanted to do was to unconsciously give others permission to copy. Most of my techniques are well-known and not original to me, though I always share the original artist as a source. What’s truly unique are the the ways I put them together, and the stories I tell through them.

Even more sobering: Think of how explaining a magic trick takes away the ‘magic’. Yeah, no.

Again, just the right person showed up.

I met Alisha Vincent when she was the show manager for the Buyers Market of American Craft (informally called “The Rosen Show” for the company’s owner, Wendy Rosen) and now known as the American Made Show.) She was/still is one of my super heroes in life, for her intelligence, her powers of observation, her wide range of experience in the world, her courage, and her sense of humor. She actually came to NH that year to work in my demo booth, and I am forever grateful she did, for countless reasons.

But especially for today, this one: When I expressed my fears, she was quick to find the solution. “Look at your neighbor,” she said, gesturing toward the guy who made beautiful Shaker boxes in the demo tent next to me. “He says his process has 29 steps.”

“He’s demonstrated nine of those steps.”

Oh. OH. OH!!!!!! Got it!

So when I say “show your process”, know that it means you get to choose how much you share.

Some people do share every single step. Hats off to them! They are secure in the knowledge that their skills have taken time and effort, and are not easily mastered. And that their own aesthetic and color choices are unique to them.

Me, not so much. I totally know this comes from my own insecurities and past experiences.

And so Alisha’s insight helped me pick interesting aspects to demo, but not a start-to-finish process. She helped me find my comfort level, so I could start there and go forward.

If you demonstrate, you get to decide what feels like “too much” vs. what feels like a challenge you can handle.

And as you get comfortable with it, take on the next challenge.

Remember, there are oodles of steps to help us move forward in our art biz.

The gift is, we get to choose what ones, how, how much, how often: A short how-to video playing on a laptop in your studio, or a live demo. (With a sales assistant!) A series of photos showing different stages in your production. Signs for all your tools, materials, equipment, on display, with their purpose and sources. (Again, how much you share is totally up to you.)

And if you offer classes, these little add-ons to your space will give them a powerful incentive to sign up.

As always, if you enjoyed this article, let me know! If you’d like to read more, you can subscribe to my blog at LuannUdell.wordpress.com. You can visit my older articles in the wayback machine at Radio Userland. (They are harder to search for, but they are also shorter!)

If you think someone else would like it, please forward it to them. And if someone sent you this, and you liked it, ditto!

HOW TO OPEN STUDIO #6: Kids and Art and Food

This article originally appeared on my blog five years ago, but I’ve updated it with more examples of where my decisions came from.

I had an open studio last weekend (5 years ago), a community art event that’s very popular in our neighborhood.

I spent the week before clearing clutter, arranging and pricing new work,dusting (I decided to call it ‘patina’ instead), in preparation. True to form, I was also making new work up to the day before. I get my best ideas with the pressure of a deadline!

There are two things I did/didn’t do that may astound you.

I DON’T offer refreshments for visitors in my studio.

I DO provide small gifts for children, and encourage them (and other visitors) to touch my work.

You may be astounded. Most artists/craftspeople I talk to, do exactly the opposite. They hope to entice visitors with snacks, coffee, even wine.

The welcoming-kids part stops many artists in their tracks. In fact, when I wrote a series of columns and an ebook about keeping your workspace/selling space holyone artist actually asked me specifically how to keep kids out of their booth.

First, the food thing.

I quit offering food, drinks, and especially alcohol, in my open studio events because I don’t need to anymore.

It can be an ice-breaker, especially for bored husbands who usually show up with hands in pockets or schlepping their wife’s/partner’s purchases. But there are better ways to break the ice.

And food can be a distraction. In fact, it got to the point at events in my old studio location where the only real reason people came was to eat and drink.

An example that proves my case? My husband and I attended such an open studio event there after I left. In one large studio was a big exhibit of artwork. In the middle of the room was a table filled with wine and food (chips, dip, etc.), with some stools tucked under the table. My husband promptly pulled out a stool, sat down at the table, and proceeded to tuck in a huge amount of chips and dip. He completely misread the room on that one. (I pulled him away and explained it wasn’t like sitting at the bar of a restaurant witha  bowl of chips.) (In his defense, he was hungry!)

Also, there can be negative aspects to serving alcohol at a public event, especially if people are driving afterwards. I don’t know the liquor laws in Sonoma County. But artist Caren Catterall, who co-chaired with me on the mentoring committee at Art At The Source in 2021, mentioned that serving alcohol is not recommended, due to potential liability issues.  She’s good at this stuff, so I encourage you to follow her advice.

As for food in open studios, for years I prepared a feast of snacky thingies, coffee, tea, etc. for guests. But people rarely partook of any of it. So a few hours of food prep did result in lots of great left-overs for my family, but otherwise served no real purpose. Because….I found a better way to engage visitors.

Instead, I tell them it’s okay to touch my art work. It has the same appeal, permission to relax and explore, and it works. And no more visitors who are only into the wine, and nothing else. (JON!!)

So why do I welcome kids in my art space?

Because it is an act of generosity, compassion, good will, and education. And it’s the best gift I can offer visitors with kids,  especially those who are new to my work.

First, welcoming kids means you are also welcoming their parents, or grandparents. Few places accomodate kids. Find a way to do that, and you’ll earn the undying gratitude of their accompanying grown-ups.

Second, being open to kids lets the grown-ups actually shop. If not today, then when the kids are older.

Third, the peace of mind you create in your space expands to all your booth/studio visitors. When others hear you giving permission to engage, they relax, too.

Finally, the education bit.  Parents are often the younger crowd we wish we could attract, and their kids are also future collectors. By removing the pressure of “don’t touch!” and “hands off!”, and “no kids!”, we create a unique opportunity to talk deeply with all visitors about our work.

I cannot tell you how many creative people tell me that “people don’t appreciate fine art/fine craft” anymore. Or how  “schools don’t teach that appreciation to young people anymore.”

I’m baffled by this. When did “regular people” ever appreciate fine craft or art?? Especially our currently very narrow definition of it!

I know this from personal experience. I didn’t know any artists or craftspeople growing up. I never saw any books about it, nor art exhibitions, nor even art museums, until I went away to college.

When were we ever taught it in school? Art in elementary/middle school was drawing with pencils and crayons, and paper mache, and construction paper galore. Even in high school, the art room kiln broke when we fired our first clay creations. There was never any money in the budget for real paints and brushes, and the art teachers simply didn’t have the time/bandwidth/resources for anything beyond the bare minimum instruction. (One teacher was also the only coach for all women’s sports –volleyball, softball, and basketball–and was only hired my junior or senior year. With all the games, training, after-school stuff, when would they ever have time to dig deeper into art?) When the school budget was cut, art and music were the first things to go.  (Not sports, though.) I’m sure things today aren’t much better, as home ec (aka, “basic life skills”) and vocational trades programs go the way of the mastodon.

Second, We’re actually in a period of incredible exposure to handmade crafts, handwork, and fine art. People can easily find all kinds of creative work, in stores, in stores with galleries, online. Instagram feels made for creative work! It’s as easy to buy a handmade item or a work of art online as it is to buy a hammer or a box of hot chocolate mix.

So who will teach and inspire the art-makers of the future? Who will share the vision, and encourage the connection for the art collectors and art admirers of tomorrow?

Yup. Us.

When we engage people with our work, we share something powerful. Inspiration, artistic vision, professional goals, our process, our materials (and why we choose them) are ways to educate (gently), connect (authentically), and encourage our audience to buy and collect handmade. People are genuinely hungry for this.

I get that not all work is touchable, or safe for young ones to handle. I’m fortunate that my artifacts are sturdy. In fact, their touchability is a strong selling point, too.  But we’re creative people. We should be able to come up with ideas that could work.

I have several. I keep a box of shiny, pretty beads on hand. l ask young ones to pick one, and then offer to make a necklace for them, using inexpensive cording and slip knots.

I keep some samples of animal artifacts on hand, too. I’ll ask a youngster if they’d like to hold a bear or a horse (or a bird or a fish). They’re so unnerved, they’re usually speechless, but also intrigued! I let them hold the animal while their parents look around, and retrieve it when they leave. Parents are so grateful!

I freely hand out business cards with images of my work on them, or old show postcards. Again, a well-appreciated gift, and also a reminder of their visit to my space.

Touch is such a compelling instinct for all humans, not just young ones. So much so that I encourage you to try this: If your work is too delicate to touch) having a sample of your work on hand that is touchable, even for grown-ups: A sample of the handmade paper you work with for people to stroke, or a piece of the roving you turn into handspun yarn. For fine 2D art, perhaps a scrap of paper with a bright daub of paint on it, or the experimental work you made to figure out color mixes, cut up into pieces for them use as a book mark.

Let them look at some of your tools, or raw materials: Old paintbrushes. Samples of the wood you carve. A printing block. (Remember Rik Olson’s shadowbox display, with samples of his materials, tools, and a little work-in-progress? Brilliant!)

At the very least, try business cards featuring images of your work. Moo is an online printing company that offers small business cards. They cost more than other brands (watch for their sales!), but you can customize them to the point where you can order 100 cards with 100 different images of your work. So cool to say to a child, “Would you like a picture of a bunny, or a bird?”!

I love my Moo cards for many, many reasons!

It’s worth brainstorming about how other art and craft media could be presented in small samples or even inexpensive “gifts” to kids. I’d love to hear your current strategies, ideas, and suggestions in the comment section!

I’m posting a pic from my friend Melinda LaBarge. She made these lovelies for young visitors to her booth!  Send your pics, and I’ll add them!

Melinda Labarge makes these adorable felted acorns for her younger visitors. Lucky kids!!
Melinda Labarge, fiber artist, made these adorable felted acorns for her younger visitors. Lucky kids!!

I WILL BE OPEN BY APPOINTMENT ONLY FOR ART TRAILS THIS YEAR

My studio at 33Arts, with a sampling of my new little shrines.

 

You KNOW how much I love having visitors to my studio! It’s the single more powerful way for people to connect with my artwork, my creative space, my stories, and me.

So it is with heavy heart that I announce I will NOT be open for the annual Art Trails Sonoma County open studio tour this year.

I am always open by appointment, of course, and will be for the tour.

But due to health concerns, and the size of my indoor space, I can’t be open to the general public those two weekends.

I fell in my studio two weeks before I had knee replacement surgery at the end of June. I was already scheduled for physical therapy for my knee, but had to wait almost two months to be scheduled for the fall. (I sort of displaced my sacroiliac joint, and suffererd constant, dull, never-ending pain for months. NOT FUN.)

Thank heavens for physical therapy. I’m healing, and feeling better.

But I still can’t even be in my studio for more than 3-4 hours at a time, I can’t stand for long periods of time, and frankly, I’m freaked out at the Delta variant with Covid-19. (I’m vaccinated, but it’s still scary.)

Keeping my fingers crossed that we’ll all find our way through this repeat of 2020 (DANG!!!) And when we do, I will host my open-to-everyone studio events again.

On the other hand, I’ve been asked to participate in a two-artist show at Corrick’s on Fourth Street in Santa Rosa, for the month of Octoboer, with local artist Teri Sloat. And now I’ll have time to create some new work for it! I was on a roll making mini-shrines for the past 18 months, hit a wall, and I’m now on a roll again. (Yay!)

Thank you for your patience and understanding. If you DO commit to an appointment, you can visit my listing on StudioDoorz and request an in-person visit.  Or find my contact info at the Art Trails website. (I’m studio #64.)  Or if you already have my contact info, email or text me for same. (Don’t call! I am swamped with robo-calls!)

A big shout-out to Sebastopol Center for the Arts marketing director Ronnie Sharpe for creating this sign for me! THANK YOU RONNIE, you rock!!!!

 

OPEN STUDIO, OPEN HEART

 

 

I miss my old studio in NH, but not the winters!

OPEN STUDIO, OPEN HEART: Open Studios Help Me Be a Better Person in the World.

People visit our studios for many different reasons, and all of it is good!

(This article originally ran in Crafts Business magazine, Feb/Mar 2005. Still holds true today, with a few minor edits!)

You know what we hope for when we open our studio to the public, especially in December. We hope everyone in town decides our work will make the perfect Christmas/holiday present. We hope hordes of shoppers will descend upon us, buying up everything in sight.

It doesn’t quite work that way, though. In fact, this was my fourth open studio of the year, and true to form, there was no form. No rhyme nor reason, either. Like life itself, it was the usual mix of the predictable and unpredictable.

There was the unexpected spat with my teenage daughter. She used to beg me to let her help with these events. Now she wants to hang out with her boyfriend this weekend, instead. Her boyfriend! Heck, I gave her life! (Just kidding.) (NOT.) I won the battle this year, but I foresee humiliating defeat in the years ahead. Time to look for a new show assistant? (n.b., this turned out not to be true, and my daughter joined me for shows until she left for college, and beyond.)

Then, moments before we opened, I got a phone call. An eager customer asking for last-minute directions? Yay! Yes, she was asking for directions, but no, she was not an eager customer. She had a box of sewing goods she thought I might be interested in buying. (This is just one of my pet peeves as an artist: People trying to sell me something during an event where I’m trying to sell something, especially an event like the major shows I did that cost hundreds, even thousands of dollars to participate in. I can attract a Mary Kay consultant from 500 miles away just by setting up my booth.)

I felt a sharp retort bubbling up, but held it back. I offered them an appointment for the day after the open studio.

Saturday morning was brisk. One shopper spent quite a bit of time browsing. First they wanted to buy a rubberstamp I’d carved. (Nope, not for sale.) Then they wanted my handmade buttons. (Nope, not for sale.) “One of those people!” I thought to myself. But again, I told myself, “Be nice, be nice.” I’m glad I held my tongue, because eventually they bought several items that made up half my sales for the weekend!

There was the art teacher who wanted me to tell them exactly how I make my artifacts, so they could use it as a school art project. (I get that all the time, too.) My response is to either give them online resources for working with polymer clay, or point them to my book shelf and the comfy chair corner, and to let them sign up for notices when I offer classes on polymer work.

There was the couple who traveled for hours to visit my studio. There was the person who happened to be walking by, saw my sign, and came in. The person who showed up to ask if I could replace their lost earrings they’d purchased a few years ago. (Yes, I will replace the first lost earring free, but not the second!) There was the person who decided they couldn’t live without purchasing another necklace from me. (I LOVE IT WHEN THIS HAPPENS!)

There was the person who couldn’t find anything of interest at all in my entire studio, except my private collection of turquoise nuggets. One person came by only to visit my guinea pig, who was part of my promotion to encourage families to visit. (They made me promise to come and visit their guinea pig someday.)Our new neighbors dropped by. The boy spent the entire time rubberstamping a card calling for a victory against a rival hockey team, while the mom and daughter oooh-ed and ahhhh-ed over every single piece of my jewelry. Something for everyone!

Finally, as the last hour of the last day of the event drew to a close, there was one woman who had stayed forever, looking at everything but buying nothing. She finally asked hesitantly if I would look at her artwork.

I was totally exhausted. Again, I could feel that sharp retort rising to the surface…

But I resisted.

The look on her face. I know that look. I remember it well. It’s on the face of the kid on the outside of the candy store window, looking in at all the wonderful sweets they can’t afford and can never have. I used to have it, too, when the idea of being a “real artist” seemed like an impossible dream. I remembered, too, all the kind and wonderful people who helped me along the way, offering encouragement, insights, and support. They were the ones who told me, “You come on in here! Step up!”

I did look at her artwork. It had promise. I told her that, what I liked, what could be better, made a few suggestions for better presentation, and told her to keep making her art. I was so tired, I don’t even remember most of what I told her. But I remember she was happy when she left, so I must have been kind.

The woman with the box of sewing goods? She showed up right on time the next day. It was a wonderful collection of vintage sewing goods, just the sort of thing I’m always on the look-out for, and the price was right, too. I bought it all, and we both were very happy.

Open studios are a miniature version of our own life. When we make what we love, we are restored to our highest, best self. When we share it with others, in any way (not just sales!), it brings joy to others. Encouraging everyone to make room to do the work they love is good for everyone.

And we always have the power of choices. We can choose to react with frustration, resentment, anger, fear, disappointment….

Or we can choose to believe we can be a force for good in the world. To believe we all have a right to be here. To believe we can all benefit in making the work that matters to us. To offer the same encouragement and recognition we needed so badly when we first started our own art journey

PROBLEM-SOLVING FOR CREATIVES #6: A New Social Media Opportunity!

Our in-person studio visits are a powerful way to connect with our audience and potential collectors. And now there’s a new platform to make that even easier!

 An artist has solved a huge dilemma around our quirky art studio hours…

 (4 minute read)

 In last week’s column about recognizing our “team”, I shared how we can connect and benefit from our contacts who have skills we lack—and need!

This week, I’m delighted to share a new website that resolves one of my greatest problems as a professional artist: It provides our audience and people who don’t know us yet with the means to visit our studio.

A long-time reader reached out to me a couple weeks ago. Bill Snider is an artist who’s created StudioDoorz, a website featuring a listing of participating artists’ studios across the country, and around the world.  His project was featured in the 12/03/2020 issue of Boulder, CO’s newspaper, Daily Camera.

It’s pretty small right now, with just under a couple hundred participants right now. But it’s a major accomplishment, with the potential for huge growth.

Because one of my biggest pet peeves with Yelp, Google Business listings, Google Maps, and most of the open studio events I’ve been in, is that their listings don’t accommodate “open by appointment” for our business hours.

That may not seem like a big deal, but it is. (When I was in a more public studio, I used, “Open by chance or by appointment”, but in my current situation, I have to know you’re coming in order to even let you into the building.)

And yet artist studios deserve this option.

We’re a small business, with just as much of a presence as a burger joint or a swanky restaurant.

But very few of us keep “regular business hours”.

I’ve asked orgs that publish catalogs for their open studio events to add something, a brief comment or a symbol, that lets people know if an artist can offer an appointment for a studio visit. (Maybe next year? I hope!)

Bill and I are on the same page with this. When people visit our studio, it can be the most powerful way for new visitors to experience, and connect with, our art.

They not only get to see so much of our artwork, they get to meet us. They get to see who we are. We get to have deep conversations about the why and the how of our work. They get to see our sacred creative space.

My work rarely sells at a one-off event. It’s different, it’s not cheap, and it can take people awhile to understand what they’re looking at. Literally! At my very first small art show in Keene NH, visitors who were intrigued would stare deeply at my work. After a bit, I would ask, “What do you think?” They always answered, “It’s beautiful, I’ve never seen anything like it, and I don’t know what I’m looking at.”

From the very beginning, that taught me something important:

Yes, there are plenty of people who couldn’t care less about my work. But there are also plenty of people who do, and even some who love it enough to buy it.

But it takes time. And as a friend told me last year, “Art events aren’t about making money TODAY.”

Galleries help, of course, and social media marketing is an increasingly good way to get our work out into the world.

But a studio visit is the icing on the cakeIt creates the most personal, intimate way to engage a potential collector (or passionate admirer) with our work.

Bill has created a website that works like Yelp/Google for artists. Visitors who are traveling, tourists, etc. can use the site to find artists in a specific area or city, or even country.

They can read the artists’ statement/bio/resume. They can view the work.

And they can contact the artist through the website to make a studio appointment, either ahead of time or in the moment.

Now, this isn’t like using Facebook, where anyone and everyone can see our posts. It’s not like an open studio event, which can attract dozens, or even hundreds of visitors, but only take place once or twice a year. It’s not like “First Friday” or whatever, when all galleries and studios in a city are open, (which can quickly wear down the novelty of such events.)

Instead, if someone is traveling to “wine country” in Sonoma County, and they are also interested in art, they can search for that area on StudioDoorz, explore the artists that are compelling to them, and arrange for a studio visit.

I’m so excited about this new website, I joined in a heartbeat. The cost is a mere $5/month, or $50 for a year’s subscription.

It’s not a website host, like FASO. It’s not for buying artwork, though we can upload around two dozen images of our studio and our work.

It’s simply a way for someone to explore the area, find the artists there, reach our website, if they want to learn more, and to discover us in a way that would otherwise be almost impossible to do.

Remember that delightful quote from the animated movie Hercules, when Hades (the villain) visits the three Fates (who can see the future)? “Indoor plumbing. It’s gonna be BIG!!”

StudioDoorz.com. It’s gonna be BIG!

Your shares and comments are always appreciated, and often give me great ideas for future articles! If you know someone who would find this article useful, send it on. If someone sent this to you, and you liked it, either subscribe to my blog or my email newsletter at my website, LuannUdell.com!

 

NEWSLETTERS 101 #18: Love (and Art) in the Time of Covid-19

Bear tells me, "Be strong when things get hard. Listen more. Think slow. Love deep." Perfect advice for 2021!
Bear tells me, “Be strong when things get hard. Listen more. Think slow. Love deep.” Perfect advice for 2021!

There’s no perfect way to get through 2020 and beyond. So just do what works for YOU! 

(8 minute read)

I’ve never sought out positions on boards or steering committees, despite being involved with quite a few art organizations in my life.

I don’t have a “head” for leadership. I hate bossing people around. I mean, I love having my own way, but when I think I know what’s best for others, I fail miserably.

But over the years, I have volunteered for many these same orgs. Oh, I’ll complain along with everyone else about rules and regulations, how things are done, etc. But then I realize that the best way to find out the WHY is to join that committee, and learn.

I love peeking behind the curtain to see what’s going on!

It’s tempered my entire approach about shows, galleries, art groups, organizations, etc. And it also gives me a new perspective about the people who complain, but never take the time to find out WHY.

 My all-time favorite was sitting next to another fine craftsperson at a gathering during a major show, and listening to them complain non-stop about the committee I served on. After addressing almost all of their complaints, with the stories behind the decisions, I said, “Hey, you should join us, maybe you have some great suggestions for us!” (I said this with a straight face, too.)

They said, “How much do they pay you to serve?”

I nearly died laughing.

Apparently, it had never occurred to them that committees in art organizations are rarely, if ever, compensated for the dozens, or even hundreds of hours they put in, as a volunteer.

This year, despite my misgivings, I did join as a member of a steering committee. I’ve been given a relatively-easy committee to head, one that I actually might be okay with.

It was eye-opening on so many levels.

First, I was truly impressed by the quality of work this group does to pull off some pretty major events here in Northern California. I couldn’t believe all the details, permutations, roles these people played, how well they remembered every step of the process, and how quickly they reviewed and updated them.

Me? I forgot this article was due yesterday.

 I couldn’t help wondering what I brought to the table, if anything.

I soon found out. I had to take part in a phone tree to make sure artists had gotten the invitation to participate in our next event, an open studio tour mid-year, in 2021.

I hate making phone calls. I don’t even call friends or family members. (I just found out this year this is a major sign that I am an introvert at heart, though I can fake extrovert for short periods.)

I didn’t know what to expect, but I got the whole gamut of responses.

This year’s event had been cancelled shortly before it took place, due to (duh) Covid-19. Every effort was made to offer refunds for those who opted out, and a lot of planning and work went into making it a virtual event. An entirely new website was created, the event was pushed back and combined with a similar event. I was asked to volunteer with that, and put in easily 50 hours of work.

I made zero sales. I did two more virtual events that same month, and they all tanked for me.

Many of the artists I called had had the same experience (without the volunteer time.) Some accepted the new normal going forward. Some weren’t sure if they were willing to commit. And a few were quite angry over how this year’s event (that was cancelled) was handled.

I get it. I really do. And yet…

I chose to look at the gifts instead of the loss.

 Years ago, I did some major wholesale and retail high-end craft shows on the East Coast. I knew I had to put in a few years for each one before they would pay off.

But first came 9/11. Sales tanked for everyone. And every year after that, it seemed like a couple months before that show, we would invade some country in the Mid-East. I barely paid for my expenses. My last year, all three major wholesale shows tanked and I was in debt up to my eyeballs.

It was hard. But I learned so much.

I learned that there is no guaranteed success with any business venture we undertake. Even my writing, which used to bring in $300-$450/per article, tanked. I now make about 10% of that, and most of those opportunities have disappeared anyway.

I learned it takes time to build an audience, even in “normal” times. My very first open studio in New Hampshire, with a prestigious art group, I had zero visitors. The second year I had one, a nice young man who was very stoned. We had a very nice chat. I hope he remembers that! The third year, my studio was packed every day, and I made about a third of my income from one event.

I learned that an event with a catalog costs a lot of money. In those days, before the internet became a key component of my marketing, I would place ads in magazines associated with those events. It cost a minimum of $350 for one quarter-page ad, in a magazine that had a shelf life on 1-4 weeks.

So when I learned that a catalog accompanied my participation in this event, for the same money, a ‘magazine’ with a shelf life of a YEAR, I considered it a bargain.

 A great show/event catalog is worth its weight in gold.

 I’ve also learned that when we pay our fees, that money is used almost instantly to pay for all the resources: Design work for website modifications and ads and the catalogs, salaries (salaries for non-profits are usually at below-market rates compared to commercial businesses), etc. When an event is cancelled, the org does not get that money back. Design costs alone for this year’s catalog were almost $10,000, not including printing.

Our org has learned what works and what doesn’t with this process. Everyone involved has worked really, really hard to not only keep the organization going (which supports so many different kinds of creative work), but to improve the experience for its artist members.

And here we are today, at Fine Art Views, which dedicated all its efforts towards assisting us with the “new normal” and focusing on social media marketing.

It can work. For one thing, I had an uptick in sales in August, a very nice uptick. I couldn’t figure out where they came from, as none of them came through any of the online events. All of them came from my Etsy shop. Finally, I realized they were from my audience in NH! I haven’t been back in person to do the show. But since the entire show was virtual this year, I was at the same “level” as everyone else. I am so grateful to the League of NH Craftsmen!

In short (I know, it’s too late to make this short!) things are different. “Sure things” aren’t solid right now. Sales are off, it’s hard to connect with people/customers in person, and we all hate the loss of paying customers, and hate not knowing how, or when this will all get better.

But in a way, my life as a creative has ALWAYS been all over the map.

I’m grateful these art orgs are trying to stay in place, so they can be a support and outlet for us. I’m in awe at the people who work so hard to keep us moving forward, from a non-profit’s show committee, to the team at FASO.

I’m grateful I have an online shop, my own website, and system for marketing my art online.

I’m proud to be contributing to the safety of our country and part of a culture that values customer safety over profits.

I know if I can’t sell my work, 10,000 years from now, archeologists will have a blast when they unearth my studio.

I feel lucky that I still have a studio to go to, especially during these dark cold winter months.

And I am grateful that I can still make my work, because it brings me joy when I finish my latest projects.

As I shared some of these insights I’ve had over the years, many people softened re: their anger, their fear, their uncertainty. (That, or I bored them to tears and they said they’d consider joining just to get me off the phone!)

What are YOUR tiny blessings you’ve found in the moment? What have YOU learned in a lifetime of making your art? Doing shows? Sharing your art with the world?

What have YOU done to show your appreciation for what others have done for you, and for your passion for making art?

What are YOUR hopes and dreams for 2021?

If you enjoyed this article, if you enjoyed this article, share it! Link back to it here on Fine Art Views, or my blog at luannudell.wordpress.com.

If someone shared this article with you, and you’d like to read more in this series, visit my articles at FineArtViews.com. 

OPEN STUDIO on Saturday August 3 (First Saturday!)

I will be open from noon to 4 this Saturday, August 3.

I think there will be other artists in my building at 33Arts at 3840 Finley AVE (aka “The Barracks”, a former naval air base recently transformed into artist studios.) “First Saturday” is a monthly event, started with Studio Santa Rosa, the art studios in the building across the parking lot from us.

So you get two buildings full of art for the price of one! Er….the event is free, of course.

I have new work in jewelry, but I’m preparing to restock five galleries in New Hampshire (part of the League of NH Craftsmen’s network).

Come tell me if I’ve managed to provide a cohesive body of work for each one! Oh, and one pair of earrings is for my sister back in Michigan, so you can’t have those. (But I can always make you a similar pair.)

New handprint earrings! Yes, those are my handprints! No, I dont have tiny hands.
Earrings for my sis! (But I made more…)

THE THING ABOUT OPEN STUDIOS: Art Events Aren’t About Making Money TODAY

Luann Udell shared how art events are about laying the groundwork for potential collectors
Luann Udell shared how art events are about laying the groundwork for potential collectors

If money is your only measure of success, you may be missing out on the longer game…

I learned years ago that even a “bad” art event has its value. I had to learn that the hard way, by having a lot of poor sales at shows, exhibitions, fairs, open studios, even high-end fine craft shows across the country.

It started when I first did small local art fairs and craft shows. I never did well enough to go back, if my work wasn’t a good fit with other vendors.

But at each show I would a) have one good sale that paid all my expenses, b) made connections that grew, and c) always got a good tip, insight, experience, that convinced me not to give up.*

I began to realize it took time for folks to “get” my work. It wasn’t painting, it wasn’t pottery. It didn’t fit into any “box”. Almost every visitor did, and said, the same thing. They would stop, come in my space, and gaze at my work for several minutes. When they were ready to talk, they all said a version of the same thing:

“I’ve never seen anything like it, and it’s absolutely beautiful.”

So the work was good enough to pull people in, but different enough that they had to really think about it. I realized I was laying groundwork for something bigger, and better, down the road.

It kept me going, and eventually, I leaped into bigger, juried shows. Those people began to show up for other events: Open studios, art tours, art walks, etc. Gradually, my audience grew. I started doing wholesale fine craft shows, and was juried into a major fine craft show (retail) that same year. I did both shows for years and a couple of open studio events.  My audience grew every year, until I left for California in 2014.

I’m still relearning those same lessons over and over.

Last month, I joined another open studio tour, as the guest of another artist. Attendance was good, but sales were not.

It would have been easy to feel sorry for myself. Heck, I didn’t even get that many newsletter sign-ups.

But I realized I had accomplished my main goal: Introducing my work to a brand new audience. I had rich conversations with amazing people, who I know will come back. Only few dozen people signed up for my email newsletter during the event. But I gave out a ton of business cards and postcards, which paid off.

When I checked in after the event, I found a LOT of people had signed up online. (I think they wanted to see more, and liked what they found!) And I had the rare opportunity to get to know my host artist, and their other two guest artists, better. They are all remarkable people! (We drank a lot of Prosecco at the end of each day.)  (A LOT of Prosecco!)

 A few days ago, I was at the kick-off meeting for this year’s Sonoma County Art Trails open studio event, (Both tours are under the same umbrella organization, but focus on different areas in our large county.)

I was sitting at a table with the new manager of this particular 35-year-old tour. I mentioned that I had few sales at the other open studio tour the week before, not even covering my entry fees, but I was satisfied with it, all-in-all.

Then the new manager said the magic words that summarize this entire article into seven truth-filled words:

“Art events aren’t about making money TODAY.”

Perfect! “I’m gonna write about that!” I exclaimed as I scribbled her words down before I could forget them.

Maybe my very own experience of making something positive out of the ordinary made me realize this early on. How to share the essence of this with others in seven words? Thank you, Tenae Stewart!

Art events are about introducing our work to an audience, especially if it’s a new audience. It’s about inviting our visitors and attendees into our world. Open studios are especially powerful, because they see our work and our environment in full. (Well. It’s a little less messy, but I never get my studio perfectly clean anyway. Artistic mess, people!)

It’s like what a friend told me once, at my old studio space, when I complained about how few people actually came by my studio on an average day. They replied, “It’s not who comes by, it’s who comes BACK.”  And as I look back, I see that the most amazing people DID come by, often when I wasn’t there. But my studio’s sidewalk window let them see a sample of my work, and they did indeed come back.

Now I’m on a crusade, encouraging artists who, for many reasons, don’t like open studios. They may believe their studio is not interesting/too small/too messy/not “professional enough” to open to the public. They may have tried it once, then gave up because it wasn’t worth it.

It’s hard to gear up for an event we didn’t have much success with. But there are events we need to give a second, or even third chance for.

I share my own experiences, how very small open studios tours back in New Hampshire grew from one visitor my first year, to scads of visitors during the second year, who didn’t buy anything, to folks who came in droves the third year—and bought enough to rival my sales from major shows. (And I didn’t have to drive anywhere or set up a booth!)

I share how powerful it’s been to give people permission “go deep” in my making space. I share how I give them the chance to look while making myself easily available for their questions: (“Hi, I’m Luann, and I make all the artifacts that look like carved bone and ivory. It’s okay to touch my work and pick things up. And if you have any questions, I’ll be right over here!”) Rather than saying, “No thanks, just looking”, people say, “Oh, THANK YOU!!!!” and dive in. When they’re ready to talk, they ask their question, and the conversation begins.

I recently encouraged another artist in my new building to open their studio during our first major event here. They made the usual disclaimers: Their studio is too small, it’s too messy, they don’t have a body of work yet, they’ve never sold a painting, etc. etc.)

I told them their small space might encourage some visitors to realize they don’t need a huge room to do their own creative work, just a spot they don’t have to clear for dinner. They will love looking at that work in progress. It will captivate them, with the photos, preliminary studies, the rough sketches, and the work-in-progress. They will love the subject. Best of all, this artist is comfortable talking to people. They are full of energy and enthusiasm without being overbearing, and visitors will love that.

And last, I said, “Bruce Baker once said, “To regular folks, artists are the people who ran away to join the circus!” Other people wonder and dream about doing their own creative work. To see someone actually doing that work is powerful medicine for all of us in our torn and tattered world.

Open studios aren’t for every artist. Some galleries restrict their artists from participating in them, perhaps for fear they will lose sales, or the work will be undersold. (If you are represented in stores or galleries, NEVER undercut your gallery prices.)

Some artists have privacy or safety issues. (Ask a friend to keep you company, and safe, or ask another artist to participate with you.)

Some see them as too much work. (Me? It’s like having company for dinner, it forces you to clean up a couple times a year!)

Bottom line, art events are essentially about connection: You with your potential audience, them with you, and with your work. Sales certainly help! But know that sales usually follow after laying the groundwork for a mutually-respectful and satisfying relationship.

Don’t worry about the sales you didn’t make today. You’re laying the groundwork for something bigger, tomorrow!

 

p.s. If you know someone who would like this article, pass it on!

p.p.s. If someone shared this article with you, and you enjoyed it, sign up for more like this here: https://luannudell.wordpress.com/

HOW NOT TO SAY HELLO

 

There are polite greetings, there are annoying meaningless greetings, and then there’s true engagement. You choose!

Recently my husband and I visited a chic little town north of us. A friend had mentioned some gorgeous galleries that might be a good fit for my work, and both of us wanted a pleasant road trip.

Things started out well, but ended….well, rather badly on several issues.

First, as we crossed a street, I tripped and fell on a complicated section of curb. (Very high and uneven curb, above an equally-uneven sort of culvert-shaped road edge.) I took a serious fall, wrenching my knee, straining my back, and smashing my glasses, which also gave me quite a headache.

We found a delightful hardware store nearby, and the clerk gave me excellent customer service. She walked me over to the glue section and helped me select the right glue to repair my glasses. It didn’t work, but I have no complaints, because she “met me where I was” and did her best to help me move forward.

We continued on to a beautiful gallery. By this time, I was really starting to feel the effects of the fall. I tried to focus on the artwork, but I was suffering. My back was spasming, my shoulder and knees hurt, my head and nose hurt.

The gallery attendant was busy and didn’t look up when we entered. That’s actually a good thing, giving people a minute to “land” once they walk into your booth, studio, or gallery space.

But what happened next was a travesty of good customer service.

They said, “How are you today?”

I was struck speechless. My bad. I wanted to say, “Fine, thank you!” But the reality of that fall was kicking in, and I was momentarily confused. I didn’t want to say, “Not well.” But mostly, I didn’t want to engage in small talk.

So I hesitated. And things went downhill from there.

The person seemed to take offense. They repeated the question again, louder. This was annoying. Because of this, I admit, I was unsure how to respond, and didn’t. (I was thinking, “Really? I have to take care of YOU?!”)

And while I gathered my wits and words to defuse the situation, they grew angrier still.

They threw their hands up in the air dramatically and snapped, “Fine! I get it! You’re on vacation and you don’t want to be bothered!”

Okay, that pissed me off. What an assumption to make on their part! And how not to win over a customer, on their part!

I politely said, “I apologize, I took a terrible fall on the sidewalk a little bit ago, and I’m in a lot of pain. I’m pretty distracted right now.”

Of course, they were embarrassed, and instantly apologized. But the damage was done.

Anyone who gets offended because a visitor doesn’t want to respond to empty greetings and conversation is not going to represent me or my artwork.

Anybody who leaps to conclusions about why someone is quiet, or reluctant to engage (what if I didn’t speak English?? What if I were hard of hearing? What if I had cognitive issues?), and anyone who responds in anger within ten seconds of this interaction, is simply not someone I want to have a conversation with.

And many of us do this all the time. We pressure people to engage in meaningless conversations, thinking we are doing it right.

Consider your visitors’ journey to see you. If you are doing a show, they may have wandered into a dozen or more, maybe even 50 or 100 booths before they get to yours.

And every single booth holder has greeted them with phrases like these:

“How are you today?”

“Nice weather today, isn’t it?”

“Are you enjoying the show?”

Or we jump into asking for too much information right off the bat:

“How many years have you been coming to this show?”

“How did you hear about this event?”

“I work with stoneware fired to cone 10 with copper oxide glaze.” (I have no idea if that even makes sense, which should tell you something. I collect a lot of pottery, and I don’t know, or care, about the conage or the glazage…. I just know if I find it beautiful or not, and if I can afford it.)

By the time our studio/booth visitors get to us, they are tired of talking about the weather, they want to wear a sign that says, “I’m fine, thank you”, and what they really want to hear about your pottery is, is it lead-free, and will it go in the oven.

What’s a better way to engage a visitor?

Don’t pressure them.

After a they take a few seconds to look around, and decide if they want to stay, you do a brief introduction of yourself, the setting, the work, etc. (“Brief” is the operative word here!)

When someone enters my booth or studio, I give them that moment to settle in, a quick hello if anything.

Then when they “collect themselves”, I say, “I’m Luann, and this is all my work, jewelry, wall hangings, sculptures. I make all the artifacts you see here that look like bone or ivory. It’s okay to touch the pieces, it’s okay to pick things up, and if you have any questions, I’m right here.”

Their response?

“THANK YOU!!!”

Always. They have been acknowledged, they are not being forced into silly non-conversations, they have been given permission to relax and enjoy my space.

And so they dig in, and start looking.

Then I shut up and go back to work.

“Work” being relative term. I work on something simple I can pick up and set down at a second’s notice. I am “engaged”, but also “available”.

This is all I want to share today. There’s a lot more on how to proceed, when to talk, what to talk about, what not to talk about. There’s knowing that when people are ready to talk, they will ask a “stupid question” that may feel annoying to us, but is simply their way of saying, “It’s okay to talk to me now, and I want to know more about what you do!”

For example, if someone says, “How long does it take you to make that?” the worst answer you can give is, “It took me 30 years to make that!” (And saying it works because people laugh when you say it, is not understanding that people laugh when we embarrass them. Because you just made fun of their ignorance, and they KNOW that.)

So for today, think about a softer way to address visitors.

Something that doesn’t force a person in pain to put on a cheerful face. And doesn’t force them to apologize to YOU when you take offense, if they don’t.

Think of a simple greeting that doesn’t put them on the spot. An opening that doesn’t force them to respond, or engage. An introduction that allows them to explore your work, and to approach you confidently when they are ready to talk.

 

 

 

 

 

 

FULTON CROSSING OPEN STUDIO this Friday, 2/17 from 5-8pm

OPEN STUDIO for SOFA ART WALK

My brand new studio door. The studio is new, the door sign is new, and the door is freshly painted. So...new studio door!
My brand new studio door. The studio is new, the door sign is new, and the door is freshly painted. So…new studio door!
There are so many reasons why artists and other creative types should have open studios. You’d be surprised how many of them aren’t about the money.

Our big move to California last September upended a lot of things for both my husband and I. For me, I missed the League of NH Craftsmen’s Fair, which generates almost half my annual income for me. I’m also missing the FFAST open studio tour, and the Keene Art Tour, which I co-founded a few years ago.

I left without saying goodby to many lovely, loyal friends, collectors and patrons of my art.

And arrived in Santa Rosa where nobody knows my name. (OK, you folks in the back row saying, “Oh, WE know who you are, you smart aleck…”)

Today is the SOFA Art Walk, and my first really truly open studio, in my brand new space, filled to the brim with artwork, displays, and supplies.

I’ve been worried about the lack of traffic that usually happens down my little alley. I was worried about the massive construction project going on in the cafe around the corner from me, and the fact that Atlas Coffee won’t even be open this weekend. I’m worried my new visitors will suffer sticker shock. I’m worried about…..

Luann. STOP.

Finally, my right brain kicks in. Just as reasonable as my left brain, too.

It doesn’t matter.

It doesn’t matter how many passers-by I attract to my studio today. Walk-ins were not how I grew my audience in Keene, NH.

It doesn’t matter that Atlas Coffee is closed. The owner has his own dreams, and his own audience. This is when the work had to be done (and you can already see how beautiful the improvements will be.) If anything, people will be just as interested to see the work-in-progress there, though we all miss their coffee. Depending on another small business nearby is not how I grew my audience in Keene.

It doesn’t matter that my prices may seem high. They’ve always been “high”, especially compared to big box stores and other small producers. Low prices and appealing to the masses is not how I grew my audience in Keene.

I think people grew to love my work for many reasons.

I’ve always wanted them to feel comfortable in my studio and in my booth. From the start, I’ve encouraged people to actually touch my work, pick up a little bear, or horse, or fish, and hold it.

I’ve always shared my stories, and my passion for my art. I did learn not to overwhelm people with my yakking (somewhat.) I let them browse, read, ponder. I let them really sink into the work, and wait for them to let me know they want to hear more.

I’ve (mostly) handled even rude and difficult customers (few and far between, thank, goodness!) with courtesy and patience.

I grew my customer base slowly, over the years, with these principles in mind.

And the same will happen here.

In my heart, I know it. As surely as I know, in my heart, that my work has a place in the world.

(And it helps that I also have a really great layaway plan!)

I’m Getting Ready for Art Walk and the Art Tour!

Today fellow artist Tina Siart Boylan and I put together our window for Keene Art Walk (which opens officially this Friday.) Tina is sharing my studio space for the Keene Art Tour, which also starts this weekend–Saturday and Sunday, May 3 & 4, from 10-5.

Tina’s art is different than mine. She paints lush florals, delicate treescapes and small robin’s nests with acrylics on canvas.

But the window came together beautifully.

Our window at The Knitting Knook, right on the circle on downtown Keene.
Our window at The Knitting Knook, right on the circle on downtown Keene.

I hope you’ll join both Tina and I at my studio at 271 Roxbury ST in Keene this Saturday and Sunday, May 3 & 4 from 10-5.

And you can enjoy our window for the entire week, through May 11.

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You can read more about the process of window-sharing here.

TOMORROW IS THE BIG DAY!

Okay, I’m cheating a bit. This is a duplicate post from our Keene Art Tour website post for today.

Hey! I had to write four five articles today. (Ack! I just remembered another one!) Something had to give!

Seriously, if you’re in the area, come on by. If you’re not, pass this on to someone who might like to visit. I can almost guarantee they will not be bored! :^D

Check out the little Keene Art Tour contest hosted by The Keene Sentinel–win a sweet little prize!

Also, a surprise for you… When we drew up our brochure and map, Robert Seaman had bowed out of the tour. When we found out why (he’d moved, and no longer had a public-accessible studio), why, we got him back on as fast as we could! Unfortunately, by the brochure was printed without him.

Bob is a congenial and talented artist, and we treasure his presence on our tour. So when you visit Luann Udell at Stop #7 on the tour, you’ll also see Bob Seaman and his beautiful paintings! (Inquiring minds will want to know where the heck Luann found room in her visually-dense studio for him….)

Bob not only paints, he’s also known as an exemplary teacher at the prestigious Sharon Arts Center in Peterborough.

Stop in to meet both artists–both create many items well under $100 for your delight or for distinctive gifts for the holidays. Talk to Bob about his classes, browse through his prints and more affordable work, or take home an original work of art this weekend. Watch Luann make jewelry, perhaps even a piece made especially for you! (Also check out the prize mentioned above…)

And if you’re STILL not sure, take a virtual visit to Luann’s studio right now!

Beach sculpture II by Robert Seaman.
Beach sculpture II by Robert Seaman.
Sea Glass IV by Robert Seaman
Sea Glass IV by Robert Seaman
Bear Clan: Shaman's Dream fiber wall hanging and sculpture by Luann Udell
Bear Clan: Shaman’s Dream fiber wall hanging and sculpture by Luann Udell
New "ancient glass" jewelry by Luann Udell.
New “ancient glass” jewelry by Luann Udell.

I WONDER WHAT LUANN’S UP TO?

Oh, yeah! She has that Open Studio thing next weekend!

Yes! Yes, I do. And you’re invited!

I’m on the Fall Foliage Art Studio Tour (aka “FFAST”). Next weekend, Saturday and Sunday, October 12 and 13, from 10-5, here at 271 Roxbury ST in Keene NH. (1/2 mile east of downtown Keene, long tall white house with pillars, studio is in the big red barn at the end of the driveway.)

Me and my studio, we clean up good!
Me and my studio, we clean up good!

Come see new work: Refurbished antique box displays with art jewelry and sculpture. You can wear it, and you can display it, it looks GREAT either way.

The art-in-a-box presentation has been getting rave reviews!
The art-in-a-box presentation has been getting rave reviews!

Every time I set them up, it changes. Fun!
Every time I set them up, it changes. Fun!

In addition to the my usual work, I will have work for sale I don’t have at the League of NH Craftsmen’s Fair (aka “Sunapee Fair”)–monoprints, gemstone jewelry, vintage button jewelry.

I will demonstrate simple jewelry-making techniques. In fact, if you have a favorite piece of jewelry that’s broken or you’ve lost a favorite earring, bring in the survivor. Maybe I can turn it into a pendant or a bracelet for you.

I always have interesting snacks (rarely healthy, but I may have some carrots & stuff for you more disciplined folks.) And I always have coffee, hot cider, tea and W*I*N*E.

We are moving to California, hopefully before next winter. I can’t possibly move my entire studio. So there will also be some sale items, giveaways, odds and ends for sale. If we drink enough wine, who knows what I’ll be selling?? :^)

Come browse, hang out, chat while I work, eat, drink, the merry-making thing. Bring your friends! Bring your co-workers! Bring your family! Bring your dogs! (Wait. Don’t bring dogs.)

See…All my scissors in one place!

These aren't actually ALL my scissors. Just the big ones. Yes, I have more.
These aren’t actually ALL my scissors. Just the big ones. Yes, I have more.

See….More beads and buttons that you’ve ever seen! See…A clean studio! (No fair peeking behind stuff or underneath stuff.)

Buttons?  Yeah, I got buttons.
Buttons? Yeah, I got buttons.

Yes, Bunster is still with us. She’s not loose in the studio too more–she kept running into things. But you can still visit her in her big comfy cage and feed her Cheerios.

I'm so blessed to still have Bunster! She still loves her Cheerios.
I’m so blessed to still have Bunster! She still loves her Cheerios.

Hope you can come!

BE AN ART HERO. JOIN AN OPEN STUDIO TOUR.

Rarely this clean, but always interesting--my studio.
Rarely this clean, but always interesting–my studio.

Last year, a fellow artist and I put on Keene’s very first open studio tour, the Keene Art Tour.

Few things in life are harder than getting a couple dozen artists together (figuratively), collecting checks (Paypal button next year!), gathering images and artist statements for the brochure (“Just take it from my website!”) and everything else entailed in creating a city-wide event. Fortunately, it was hugely successful, for visitors and artists alike.

The only thing harder?

Doing it again.

Artists forget how good the crowds were, how much they sold and how much fun they had. That’s normal. Artists, being human beings, are sort of hard-wired to only remember the hard work, the studio cleaning, and how much we hassled them for said images, statements and money.

I’m learning that as a show organizer, “getting an early start” this year really means, “Let’s spend longer trying to get the same components together as last year.” That’s a good lesson to learn.

Some of the cold feet-itis is understandable, too. The last few years have been hard for creative folks. Some have hunkered down, some have moved on, some have diversified, and others are in that awful stage known as “transition”–moving on from what we’ve done while not quite knowing what’s next. Change is hard, and rarely fun.

“I don’t have anything to sell!” says one artist. Another says, “The kind of work I do, I don’t have ‘things’ to sell. So why would I want to have an open studio??” “I don’t have any new work!” says another. “I might be busy that weekend. When do I have to let you know?” (The answer to this question, by the way, is “Two months ago.”)

So here’s my response to all these questions:

An Open Studio isn’t just about selling your work. It’s about telling your story.

It’s the strongest way to form a powerful connection not only with new customers, but also with current customers, your community, and with future artists. And it’s a way to revitalize your own connection with your art.

There’s one artist who does murals for public places. No ‘things’ to sell in their studio, so they don’t want to participate.

What a lost opportunity! Now, I have no desire to buy a mural. But I’ve always wondered what’s entailed. How did they get started doing this? How do they find out about proposals for public art, especially internationally? What is the design process like? Do they hire other people to help? How long does it take to paint a mural? What kind of paint do they use? How long does a mural last? Where is their work displayed? Do you get to travel a lot? What are the fun parts? What are the downsides? What the heck does their life LOOK like???

There’s a couple who are working on a graphic novel. No ‘art’ to show in their studio. People would be bored.

Really? I can think of a few dozen young artists who would give anything to know that that process looks like. How do you get started? Are you self-published or are you working with a publisher? What does that look like? Do you do the writing and the drawing, or do you collaborate? Is it possible to make a living doing this? Do you teach classes?

There’s an artist in transition who needs to sell their old work before they can can make new work. And they’re not very far along in the new work.

Artists go through transitions? Just like other people?? Is it hard? What made you stop making your old work? What would you like to do next? What do you think will stay the same, and what will change? What inspires you and sustains you through this difficult time?

There’s someone who has new galleries, and may not have any work available for sale.

Actually, this is one of the best problems to have. Do you have earlier work that you’ve kept? Do you have works in progress? And the finished pieces you’re ready to ship–can we just LOOK at them? If I want one, can I commission you to make one? There’s a waiting list?? Oh my gosh, I better get my order in NOW!

Meanwhile, in your horde of visitors (and everyone had hordes of visitors), there are people who wish they could do what you do. They want to meet the people who ran away to join the circus. You are actually in your studio, making incredible stuff every day–how fabulous! Be their art hero.

There are people in transition who need to know there’s a ‘there’ after ‘here right now.’ That perseverance and vision and hard work will get us through. Be their art hero.

There are people who hope someday to be in your shoes. There are artists-in-waiting who need to know that it’s possible to have that life, to make their own work, to carve out a place in the world for themselves. You are living proof that it can happen. Be their life hero.

There are all kinds of creative folks in a community, artists of all sorts who make this town a better, richer, more beautiful place to live. We do more than just fill art galleries or people’s homes with our work. We teach, inspire, enrich, model our values to our community. Be that community hero.

Open your work space, that incredible place where the magic happens, where your vision for your art becomes a reality. Let people see what your life looks like, for two precious days in November. Be that art hero.

Give yourself the gift of seeing yourself through other people’s eyes–the people who see you as creative, gifted, exciting, interesting, fortunate, blessed. Because we are. It’s easy to forget that in the slog of making our way in the world. Let our community help you remember.

Be your own hero.

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