GETTING PEOPLE OUT OF YOUR BOOTH #3: It Broke!!

Third in series of how to move certain people out of your booth at a craft show. The next kind of “undesirable person” is actually very a little different. First, because they used to be a highly desirable person–a former customer. Second, because it’s not actually about getting them out of your booth. It’s more … Continue reading “GETTING PEOPLE OUT OF YOUR BOOTH #3: It Broke!!”

NEWSLETTERS 101 #21: Share Your Customer Service!

Some roadblocks to my latest Shrine Series resolved, full steam ahead! NEWSLETTERS 101 #21: Share Your Customer Service 1/12/2021 by Luann Udell This post is by Luann Udell, regular contributing author for FineArtViews. She’s blogged since 2002 about the business side–and the spiritual inside–of art. She says, “I share my experiences so you won’t have to make ALL the … Continue reading “NEWSLETTERS 101 #21: Share Your Customer Service!”

LEARNING TO SEE #11: After the Sale

The ultimate in customer care creates powerful connection—and a great reputation! (7 minute read) When we left NH going-on-six-years-ago, I also left behind one of the biggest sources of my art biz income: The League of New Hampshire Craftsmen’s Annual Craftsmen’s Fair. It’s a highly-respected show, lasting 9 days in early August. I loved it … Continue reading “LEARNING TO SEE #11: After the Sale”

Customer Service Still Rules

1/14/2020 by Luann Udell This post is by Luann Udell, regular contributing author for FineArtViews. She’s blogged since 2002 about the business side–and the spiritual inside–of art. She says, “I share my experiences so you won’t have to make ALL the same mistakes I did….”  For ten years, Luann also wrote a column (“Craft Matters”) for The … Continue reading “Customer Service Still Rules”

EXERCISE FOR SUCCESS Tip #9: Stretch!

EXERCISE FOR SUCCESS Tip #9: Stretch! by Luann Udell Comment on this Topics: advice for artists | Art Business | art marketing | creativity | FineArtViews | inspiration | Luann Udell This post is by Luann Udell, regular contributing author for FineArtViews. She’s blogged since 2002 about the business side–and the spiritual inside–of art. She says, “I share my experiences so you won’t have to make ALL the same mistakes … Continue reading “EXERCISE FOR SUCCESS Tip #9: Stretch!”

EXERCISE FOR SUCCESS Tip #7 Work (gently) through your setbacks.

EXERCISE FOR SUCCESS Tip #7 Work (gently) through your setbacks. by Luann Udell 20 Comments Topics: advice for artists | art and psychology | creativity | FineArtViews | inspiration | Luann Udell This post is by Luann Udell, regular contributing author for FineArtViews. She’s blogged since 2002 about the business side–and the spiritual inside–of art. She says, “I share my experiences so you won’t have to make ALL … Continue reading “EXERCISE FOR SUCCESS Tip #7 Work (gently) through your setbacks.”

PRACTICE AND NOT PERFECT

I was writing my morning pages today. And I got stuck. I did what I tell my students to do when they get stuck. Just write something, no matter how silly or tedious. For me, it’s often, “blah blah blah” or “I can’t think of anything to write. I can’t think of anything to write.” … Continue reading “PRACTICE AND NOT PERFECT”

CUSTOMER CARE: Repair the Goods, Repair the Relationship

What you do for customer care AFTER the sale is important, too! A question came up in an online forum the other day. People shared their business policy for repairs. Nobody likes to hear their work didn’t hold up. My heart always sinks when I get a request from a store or customer to repair … Continue reading “CUSTOMER CARE: Repair the Goods, Repair the Relationship”