I told you I’d forgotten something! More tips on how to make your visits richer.
TALK STRONGER, NOT LOUDER
If the person you’re visiting is hard-of-hearing, try this simple trick: Get closer! Move so you can speak directly into their ear. Often this is all they need, and you may not need to speak any louder.
If you do have to speak louder, go up in increments. I can’t tell you how many times I’ve seen visitors and staff go from normal voice to YELLING. It always startles the client (and me!) so much, they nearly jump out of bed.
Or hum, or bring a CD of their favorite music. This is especially nice if someone is non-verbal. Our brains are hardwired for music (and art, by the way.) If you don’t believe in miracles, test yourself by watching this short clip of an elderly man restored to himself through the power of music.
Don’t be afraid to be silly. One client was only conscious a few minutes each day, and spent most of her time semi-conscious or asleep. I’m not good with remembering lyrics, so I sang the only song I could think of: Come Away With Me, Lucille, in My Merry Oldsmobile. In my defense, I was in a lot of gay ’90’s (that’s 1890’s!) musical revues in high school, and I love the word “automo-bubbling”….
Janey (not her real name) roused, opened one eye and glared at me. “Just how old do you think I am?!” she asked indignantly.
TURN OFF THE TV
I don’t think I need to explain this one. You think the electronic babysitter is just used on kids?!
It’s especially heartbreaking to see how deeply affected clients are by having non-stop soap operas blasting all day. Some of the actually incorporate the dialogue into their dreams and memories. One day a poor gentlemen told me that people were angry at him, and yelling. He’d confused the the evil plots and cruel machinations of a daytime soap with real life.
PICTURES ARE WORTH A THOUSAND WORDS
If you have pictures of you and your friend together, bring ’em! Or ask them about the photographs they have on display. Usually these are ones they cherish and brought with them, or they are important photos their other friends and family have brought. Photos can be powerfully evocative.
NO GUESSING GAMES
Even people with plenty of cognitive aptitude can get confused. Poor eyesight, compromised hearing, being roused from sleep….Have mercy! Good Lord, no one likes it when a stranger turns up at a party and says, “Do you know who I am?” or “Do you remember me?”
Don’t ask them to guess who you are–tell them! “Hello, Frannie, my name is Luann. I’m Mary’s oldest daughter, the one who lives in New Hampshire.” Or, “Hello, Mrs. Brown, I’m Bill Meyers. I was your student when you taught second grade at Houghton Elementary School. I’m the boy who brought a snake for show-and-tell, and it got loose in the classroom!” Trust me, she’ll remember you.
For more great suggestions, visit JazznJewelry’s excellent comment to my previous post.