Monthly Archives: July 2009

ALMOST ANOTHER EXPENSIVE PUPPY LESSON

The things you have to check on when you own a puppy! We’ve been pecking away all week at a pile of eight cords of firewood, stacking it onto pallets in our yard. Our new puppy, Tuck, loves to help. … Continue reading

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Filed under funny, life with a dog, life with pets, pets

MISS YOU, JEFF

I miss absent friends in little moments. Today was a day where I really felt the loss of my friend, photographer Jeff Baird. I finished a magnificent piece, a necklace, for the Craftwear exhibit at the League of NH Craftsmen’s … Continue reading

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Filed under art, craft, friendship, life

EXPENSIVE PUPPY LESSON

Where NOT to let your dog ride in a car. We just learned a very expensive lesson today. When we go in the car, our puppy Tuck rides in the back seat, preferably on the floor. He immediately would scrunch … Continue reading

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Filed under announcement, funny, humor, life with a dog, life with pets, pets

DOG OWNER, HEEL THEYSELF!

Living with intention makes for better dogs, and makes us better artists. Our new puppy Tuck (he’s the stylin’ dude in the blue bandana) is a delight. Tuck is our first dog ever. He’s a little too smart, but funny, … Continue reading

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Filed under art, craft, inspiration, life, life with a dog, life with pets, liviing with intention, mental attitude, pets

CUSTOMER CARE: Feel the Love

Never forget the love you have for what you do. Remember the blessing of being able to make what you make. Here’s something to consider the next time you feel a sharp retort rising to your lips when someone in … Continue reading

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Filed under art, business, craft, craft shows, customer care, mental attitude, selling

CUSTOMER CARE: Repair the Goods, Repair the Relationship

What you do for customer care AFTER the sale is important, too! A question came up in an online forum the other day. People shared their business policy for repairs. Nobody likes to hear their work didn’t hold up. My … Continue reading

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Filed under art, business, craft, customer care, jewelry, listening, mental attitude, selling

CUSTOMER CARE: It’s Not Just WHAT You Do, It’s HOW.

Expecting customers to already know how to do business with you, is not good customer care. I had an interesting–no, make that incredibly frustrating–exchange with the post office awhile ago. It got me thinking about customer care. We may have … Continue reading

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Filed under art, booth signs, business, craft, craft shows, customer care, selling, selling online